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Accessibility


Accessibility signs/icons

Signs you are likely to encounter in East Riding Leisure Centres are depicted and described below.

Accessibility signs/icons used in East Riding Leisure Centres

Icon

Description

Changing places icon

The Changing Places campaign provides toilets with enough room and the right equipment, including a height adjustable changing bench and a hoist.

Disabled parking

This icon indicates that we have disabled parking bays available at our facility.

disability_icon_3.gif

Other accessible/adapted toilet and changing facilities are available for use.

Accessible routes

Areas and facilities which are not on one level can be accessed by a lift.

Guide dog

Assistance dogs are welcome.

Large print

Leaflets, on request, will be provided in braille, audio or large print format.

Hearing loop

A hearing induction loop is available at reception and in our conference meeting room.

Disabled icon

 

Our facilities are suitable for customers with limited mobility and wheelchair users.

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Language and alternative formats

We want to make our services accessible to everyone. We understand English is not everyone’s first language, so we try to provide a range of interpreting and translation facilities to meet your needs.

Please note: Leaflets, on request, will be provided in Braille, audio or large print format – please ask at Reception.

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Information about our services in British Sign Language (BSL)

A video below introduces Leisure Services with British Sign Language so our deaf and hearing-impaired residents can access those services easily.

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Positive about disabled people

At East Riding Leisure we pride ourselves on providing a top class leisure experience to all, both online and in person. With this in mind we have various facilities and services in place for users with disabilities, to ensure they receive the same level of enjoyment from our facilities as everybody else.

There are many facilities available throughout the whole of the building, as well as some more specific to certain activities. If you feel that you will need assistance on your visit to the leisure complex, we will only be too happy to help. Please call Reception prior to your visit to make arrangements for someone to meet you on arrival.

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Parking for blue badge holders

There are 5 disabled parking bays adjacent to the main entrance. Customers using these bays must pay the normal pay and display parking charges which are refundable at Reception.  Please ensure you display your blue badge.

For further information on car parking please visit the Car parking page, via the left menu under Information.

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Main entrance and reception

There is level access with automatic opening doors leading into reception.

The reception desk is low level.

Located opposite the viewing window for the learner pool we have a changing room which fulfils the requirements of the Changing Places campaign

Changing Places (external website)

the toilet has space either side for a carer, an adult sized height adjustable bench, movable hoist, and screen for privacy.

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Carers

Carers are admitted free if they are helping a disabled person take part in an activity.

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Assistance dogs

Assistance dogs are welcome; please notify Reception prior to arrival where possible. A dog drinking station is available on request.

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Customers with limited mobility and wheelchair users

Beverley Leisure Complex has all facilities on one level with no internal ramps and stairs. The only exception is the pool spectator viewing area which is accessible by lift.

There is a pool hoist in operation to assist pool users, please ask at Reception.

The main pool and learner pool are both deck level pools.

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Hearing loop

A hearing induction loop is available at reception and in our conference meeting room.

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Other changing/toilet facilities

There are accessible/adapted toilet facilities in the following areas – pool viewing area in reception, dryside changing room area, pool spectator viewing area upstairs.

Emergency call systems are available in toilets.

We also have 2 dedicated changing facilities in our poolside changing room.

There are accessible showers with seats.

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Facilities for customers with very young children

Two family changing cubicles and baby changing facilities are available in our pool changing room.

Beverley Leisure Complex also operates a crèche facility Monday to Friday.

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